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Green Valley Veterinary Hospital is a full service companion animal facility located near the Butler/Beaver County line on Route 68 between Rochester and Zelienople, PA. We are very proud to be AAHA accredited, Cat Friendly, and utilize a staff of Fear Free Certified professionals.
At Green Valley, we understand the important role pets play in our clients' lives and strive to nurture that special bond through client education, client service, and ever-improving patient care. Our veterinarians and veterinary nurses strive to educate our clients on the latest information available to improve patient care. We take continuing education seriously and pursue numerous courses per year while also offering longer than average appointment slots to discuss pet issues with our clients. See our vision, mission, and philosophy below for more information. Please call (724)452-6151 to talk with a staff member or email us at info@greenvalleyvet.net to have any of your questions answered. Our website also provides a wealth of information about our hospital's philosophy and the veterinary services available. |
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Our vision is to achieve a reputation of excellence in all aspects of veterinary medicine, business practices, and client satisfaction.
Our mission is to constantly challenge ourselves to improve the standards of veterinary medicine and client service through our focus on education, teamwork, compassion, and celebrating the human-animal bond helping owners to be the TRUE HEROES that their pets already believe them to be.
Our philosophy is to provide the best possible service and care to our clients and patients in a professional manner. With that as our primary goal, we will operate with the following objectives:
- To treat our clients' pets as if they were our own.
- To celebrate and nurture the human-animal bond.
- To educate ourselves and our clients so that they can make informed decisions concerning their pets' care.
- To treat all patients, clients, and teammates with respect and dignity.
- To promote awareness of veterinary medicine and its importance to the community.
Our Policies During the National State of Emergency Due to the Spread of COVID-19
Update as of May 18th, 2020: We are currently able to resume our regular services, examinations, and procedures. We are no longer restricted to emergency or sick appointments only. This means that vaccines, wellness appointments, and elective surgeries can now be scheduled.
We are, however, still performing "curbside" service. This means that for their safety and the safety of our staff, our clients will not be permitted in the building. For any questions regarding our "curbside" protocols, please read on below. Thank you for your patience during this time.
At Green Valley Veterinary Hospital, (GVVH) the health and safety of our patients, staff, and community is our number one priority. Please be assured that while we are taking extra precautions to reduce the spread of COVID-19 (coronavirus), we are still committed to providing exceptional care to your pet.
To protect the health of our employees, and our clients, we have made several adjustments to ensure safety for your upcoming visit to Green Valley. Please note that these policy updates do not impact our availability. At this time, GVVH remains fully operational and is actively providing care to our patients.
We are closely following the Centers for Disease Control (CDC) guidelines to develop our strategies.
For Clients with Previously Scheduled Appointments:
What Clients Should Do When They Arrive at The Hospital with Patients:
Please call 724-452-6151 to let us know you have arrived. Please remain in your vehicle with your pet.
A veterinary technician will discuss your needs by phone when you arrive.
At the end of the phone conversation, a care professional will meet you at our back gate. This ensures safe transfer of your pet inside a fenced area prior to bringing your pet into the building for evaluation. All cats must be in a carrier prior to being transferred – No Exceptions
After the doctor evaluates your pet, you will receive a phone call to discuss recommendations and a plan moving forward. Verbal consent for treatment and details surrounding financial estimates will be authorized via this phone call.
Updates will be given regularly via phone by your medical team.
Once the care of your pet is complete, the discharge process will be discussed.
Shortly thereafter you will receive a phone call from a customer service representative to obtain a deposit via one of our payment methods:
For Clients with Emergency Care Needs:
We understand that circumstances may change as the COVID-19 situation continues to unfold. Please feel free to call us at 724-452-6151 if you have any questions.
We do have an online pharmacy for medications and food, which can be delivered to your door step within 1 – 3 days. You can find our store at https://greenvalleyvet.vetsfirstchoice.com/
We hope our community weathers this outbreak without major incident. For now, it is important that we minimize transmission to reduce the chance of infecting our area healthcare workers and the most vulnerable citizens.
For regular updates on GVVH ’s COVID-19 policies and operational status, please check back to our Facebook page and our website.
The Centers for Disease Control has a comprehensive website with general information and more about COVID-19 and animals: https://www.cdc.gov/coronavirus/2019-ncov/faq.html
For further reading on COVID-19:
We are, however, still performing "curbside" service. This means that for their safety and the safety of our staff, our clients will not be permitted in the building. For any questions regarding our "curbside" protocols, please read on below. Thank you for your patience during this time.
At Green Valley Veterinary Hospital, (GVVH) the health and safety of our patients, staff, and community is our number one priority. Please be assured that while we are taking extra precautions to reduce the spread of COVID-19 (coronavirus), we are still committed to providing exceptional care to your pet.
To protect the health of our employees, and our clients, we have made several adjustments to ensure safety for your upcoming visit to Green Valley. Please note that these policy updates do not impact our availability. At this time, GVVH remains fully operational and is actively providing care to our patients.
We are closely following the Centers for Disease Control (CDC) guidelines to develop our strategies.
For Clients with Previously Scheduled Appointments:
- If you are sick with a fever or respiratory signs, please postpone your scheduled appointment.
- If you are healthy and have not traveled to a CDC designated high-risk zone in the past two weeks, we ask that you please wait in your car during your appointment. We will meet you in the parking lot and explain the process, answering any questions you may have. We will then take your pet into GVVH and keep you informed via cell phone.
- Please be advised that you will be asked the following questions upon arrival.
- In the past two weeks:
- Have you had a fever?
- Have you been coughing?
- Have you traveled to the CDC designated high-risk areas?
- Have you had direct contact with person infected with COVID-19 in the past 2 weeks?
- In the past two weeks:
- Should you answer yes to any of the above questions, you will be asked to please make every effort to find a healthy person to bring your pet to the hospital.
What Clients Should Do When They Arrive at The Hospital with Patients:
Please call 724-452-6151 to let us know you have arrived. Please remain in your vehicle with your pet.
A veterinary technician will discuss your needs by phone when you arrive.
At the end of the phone conversation, a care professional will meet you at our back gate. This ensures safe transfer of your pet inside a fenced area prior to bringing your pet into the building for evaluation. All cats must be in a carrier prior to being transferred – No Exceptions
After the doctor evaluates your pet, you will receive a phone call to discuss recommendations and a plan moving forward. Verbal consent for treatment and details surrounding financial estimates will be authorized via this phone call.
Updates will be given regularly via phone by your medical team.
Once the care of your pet is complete, the discharge process will be discussed.
Shortly thereafter you will receive a phone call from a customer service representative to obtain a deposit via one of our payment methods:
- Credit card or Care Credit are preferred, but cash or check will also be accepted.
For Clients with Emergency Care Needs:
- Please call ahead (724-452-6151) so that we can discuss your pet’s condition over the phone and determine the best plan of action.
- If it is decided that your pet needs to be seen, please make every effort to find a healthy person to bring your pet to the hospital.
- If you are unable to find someone to bring them to the hospital, please call (724-452-6151) and wait in your car in the parking lot. We will come to your car to assess your pet. Please cover your mouth if you have to cough or sneeze.
- If we determine that we need to take your pet into the hospital, we will keep you updated by cell phone
We understand that circumstances may change as the COVID-19 situation continues to unfold. Please feel free to call us at 724-452-6151 if you have any questions.
We do have an online pharmacy for medications and food, which can be delivered to your door step within 1 – 3 days. You can find our store at https://greenvalleyvet.vetsfirstchoice.com/
We hope our community weathers this outbreak without major incident. For now, it is important that we minimize transmission to reduce the chance of infecting our area healthcare workers and the most vulnerable citizens.
For regular updates on GVVH ’s COVID-19 policies and operational status, please check back to our Facebook page and our website.
The Centers for Disease Control has a comprehensive website with general information and more about COVID-19 and animals: https://www.cdc.gov/coronavirus/2019-ncov/faq.html
For further reading on COVID-19:
- American Veterinary Medical Association (AVMA)
- World Health Organization (WHO)
- https://www.wormsandgermsblog.com
Our Partners in Care:
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